Disruption is prevalent in many industries and insurance is no exception. New technologies, the growing presence and power of data and analytics, the insurtech movement and more are making it more critical than ever to remain alert, flexible and poised to adapt to achieve maximum success.
Hear from leaders with their fingers on the pulse of the industry. Brad Auerbach of Facebook and Gregory Bailey of Denim are on our list of distinguished speakers who will share exclusive insights and best practices for navigating the dynamic insurance industry.
Attend sessions that feature timely topics directly affecting your business and speak to what’s happening now, what’s coming down the pike and what you can do to ensure you’re ahead of the disruption curve.
Brad Auerbach leads a global marketing solutions team responsible for Facebook’s strategic relationships with the largest U.S. insurance carriers. He joined Facebook in 2011 and over the past six years has partnered with Fortune 100 companies in a consultative role to help maximize their mobile-focused marketing strategies across Facebook, Instagram and Messenger platforms.
Prior to Facebook, Auerbach’s experience included search, digital and traditional media, having held sales and marketing leadership roles at Microsoft and CBS Corporation. He’s also a member of the Cook County Government New Media Council, formed to better engage, serve and connect with the public. Auerbach attended Indiana University.
Gregory Bailey has been studying, learning and building for more than 20 years at some of America’s biggest and best-known insurance companies. After two decades in the corporate insurance industry, he founded Denim, an Insurtech startup focused on reimagining marketing and distribution in the insurance and financial services industries. He is passionate about growth through innovative uses of technology, data and artificial intelligence, which he focuses on in his weekly podcast, Denim Rivet.
Gregory is a well-recognized authority on innovation and marketing topics and has spoken at financial services and marketing technology conferences across the country. Most recently, he was named one of the 20 Most Creative People in Insurance by the National Underwriter and his company has been named one of 17 Insurtechs to Watch in 2017.
Lauren Cavanaugh's professional experience is both broad and deep in such areas as loss reserve analyses, asbestos liability estimation and reinsurance-risk transfer testing, among other skills. She's a seasoned expert in the pricing and reserving of nearly all lines of property and casualty insurance.
In previous positions, Cavanaugh focused extensively on predictive modeling for personal and commercial lines of insurance. She’s a fellow of the Casualty Actuarial Society, a member of the American Academy of Actuaries and currently chairs the American Academy of Actuaries’ P/C Risk-Based Capital Committee. She holds a bachelor's degree in mathematics from the Rensselaer Polytechnic Institute.
John Ellis was most recently global technologist and head of the Ford Developer Program with Ford Motor Company. Under his leadership, his team delivered a number of automotive industry firsts, including SmartDeviceLink, the genesis of Google, Apple and MirrorLink technologies.
During most of his career, Ellis held key leadership positions at Motorola, participating in developing, marketing and selling Motorola’s mobile software and services, its software developer ecosystem (developer.motorola.com), and industry-leading Open Source Software program (opensource.motorola.com).
Ellis is the managing director of Ellis & Associates, which he founded in 1997. Originally established as a boutique training firm focused on international business and culture, the firm now serves clients where automotive, consumer, connectivity and software intersect. Ellis served as adjunct professor at Notre Dame University, teaching financial math to Executive MBA students, as well as a translator in the 1992 Summer Olympics.
Mark Stolle develops counter-fraud solutions for the insurance, law enforcement and financial industries. He brings over 25 years’ experience in insurance and white-collar crime investigations, including major case investigations and managing a special investigations unit. He developed the first regional analytical unit for a major insurance carrier, incorporating i2 Analyst's Notebook as their primary link analysis tool.
Stolle received the Investigator of the Year Award for 1993 from the International Association of Special Investigations Units) and, in 2003, the Investigator of the Year Award from the National Healthcare Anti-Fraud Association for his work in a major healthcare fraud investigation with the FBI.
Katherine Adams is part of the team responsible for developing and delivering insurance marketing solutions. Her current focus is the Quote Exchange and adjacent digital marketing solutions.
She joined TransUnion in August 2012 as an analyst on the insurance operations team. In October 2014, she moved to insurance marketing product development. Prior to joining TransUnion, Adams worked for Kantar Retail, a marketing consulting firm. Adams received a bachelor’s degree in music from Kalamazoo College.
Christine Alexander leads the team that defines the insurance division’s strategy and implements techniques to better equip the vertical for success. She also leads TransUnion’s insurance thought-leadership initiative and manages the Insurance Summit and Advisory Council. Alexander joined TransUnion’s insurance product development group in 2014 and led the management and development of the DriverRiskSM solution suite.
Prior to TransUnion, Alexander spent over four years working for GEICO. Alexander graduated magna cum laude from Boston University and received her bachelor’s degree in business administration with concentrations in finance and operations management. She is also Six Sigma Green Belt certified.
Courtney Anderson is part of the insurance analytics team that builds both generic and custom analytical solutions. Her primary focus is on credit risk modeling for auto and homeowners markets.
Anderson joined TransUnion in 2010. She holds a master’s degree in mathematics and statistics from Loyola University Chicago.
Zak Alvarez develops pricing and sales strategies, as well as thought leadership content with an emphasis on emerging data, technology and new economic models.
Alvarez joined TransUnion in 2014 in the insurance operations group. In 2016, he helped kick-start the strategy and planning team where he helps define and shape overall strategic direction. Prior to joining TransUnion, Alvarez spent eight years in PwC’s Advisory Group. He received a bachelor’s degree in economics with honors from the University of Chicago.
Stothard Deal develops and executes TransUnion’s product strategy for the personal lines property and casualty markets. Prior to joining TransUnion, Deal was a product director for Infinity Insurance. Deal also held product management roles for Nationwide Insurance and AIG, and was a product analyst for Superior Insurance.
Deal holds a bachelor's degree in business administration from Georgia Southern University and an MBA from the University of Georgia.
David Drotos leads the insurance marketing product development team and is the business owner and leader of the Quote Exchange. Drotos also provides thought leadership for the insurance division and frequently speaks at industry events.
Prior to TransUnion, Drotos spent 20 years in the insurance and financial services industries developing online marketing, sales and service programs for Direct General, Permanent General, Progressive Insurance and Key Bank. He holds a bachelor’s degree in music composition from Cleveland State University.
Jason Ferrall manages and delivers risk mitigation solutions, product development and thought leadership. Prior to TransUnion, he served as a national account executive in LexisNexis’ anti-fraud and risk mitigation division. He has also held sales management roles at ChoicePoint and Database Technologies.
Ferrall is also a member of the Coalition Against Insurance Fraud and has presented at the International Claim Association and RGA’s Annual Fraud Conference. He earned his bachelor’s degree in history and education from High Point University in North Carolina.
Michael Gaughan sets and directs TransUnion’s partnership strategies for the insurance industry. In addition, he facilitates thought leadership and manages relationships with TransUnion’s partner companies within the insurance market.
Gaughan joined TransUnion in 1987 as a senior product development manager in the national services division. Prior to TransUnion, he was a product development officer at Chase Bank. He speaks frequently to industry groups. Gaughan received his bachelor’s degree in marketing and his MBA in international business and marketing from DePaul University in Chicago.
Geoff Hakel is responsible for devising the insurance business unit’s strategies, bringing innovative products to market, and capitalizing on unique data assets and industry partnerships. He played a leadership role in positioning TransUnion as a leader in insurance-risk information services. He was also instrumental in building an automated solution that helps healthcare organizations improve revenue cycle processes.
Hakel serves on the board of directors for the Connected Vehicle Trade Association. He received his bachelor’s degree in business administration and marketing from Bloomsburg University and completed the Executive Development Program at Northwestern University’s Kellogg School of Management.
Mark McElroy focuses on strategic direction and sales and uses advanced analytics and modeling to help the industry underwrite more effectively, target qualified prospects, improve acquisition and retention, and reduce rate evasion.
Prior to TransUnion, McElroy was CEO and president of Balboa Insurance Group, a Bank of America company. He served as senior vice president for loan administration in the global home loans division for Countrywide Financial Corporation. He brings over 22 years of insurance and financial services experience. McElroy received a bachelor’s degree in economics from the University of Nebraska–Lincoln.
Yuan Rao employs TransUnion’s data assets to develop credit-based and data-driven solutions to serve the insurance industry. He oversees the development and launch of a wide range of analytical products serving the personal lines, commercial and life insurance industries globally.
Prior to TransUnion, Rao managed the data science team at Esurance, where he oversaw cross-departmental data analytics involving marketing, sales, operations and claims organizations. Rao is a graduate of the University of International Business and Economics in Beijing and holds an MBA from Dartmouth College.
Jeff Reynolds sets and directs company product strategies in the U.S. and Canada and supports global product development. He’s focused on product innovation across the policy lifecycle and into adjacent insurance markets. He coordinates analytical work, provides input on regulatory matters and acts as a subject matter expert for TransUnion sales teams and partners.
Reynolds spent 16 years in various capacities of insurance pricing, product development, management and marketing for American Financial Group, Superior Insurance and AIG. He holds a bachelor's degree in business administration from West Texas State University and an MBA in finance from the Duke University Fuqua School of Business.
Anthony Sullins develops and manages TransUnion’s commercial insurance products. He’s focused on creating new and innovative solutions designed to meet the needs of the commercial insurance industry. He also coordinates analytical work, provides counsel on regulatory matters and acts as a subject matter expert for TransUnion partners.
Prior to TransUnion, Sullins spent 19 years with Nationwide Insurance in various capacities of product management, sales management, underwriting and finance. He earned his bachelor’s degree in insurance and risk management from the University of Memphis. He also holds CPCU (Chartered Property Casualty Underwriter) and CLU (Chartered Life Underwriter) designations.
Lisa Volmar focuses on delivering integrated solutions for the property and casualty insurance industry. In various roles at TransUnion, she’s been responsible for the product roadmap, new product development, compliance, third-party relationships, product pricing and proposals.
Volmar has 30 years of experience building advanced technology solutions and delivering products and services to businesses and consumers. Her vision brought new functionality to the market to create industry-leading solutions in communications, computing, and consumer fraud and risk. Volmar earned a bachelor’s degree in industrial engineering with highest honors from the Georgia Institute of Technology, along with master’s studies in business and operations research.
In this more open and connected world, mobile is revolutionizing every industry. Brad Auerbach will discuss how mobile is impacting consumer behavior, and share examples of the tools and technologies across Facebook, Instagram and Messenger that enable communication between people and carriers in compelling, measurable and innovative ways.
Household changes are well documented in social studies over the last few decades. With the median age of first marriages steadily increasing and family households as a percent of total households on the decline, it’s widely believed such household changes also lead to lifestyle changes and have implications on important life decisions, such as home and auto purchases. In this session, we’ll look at unique research by TransUnion on whether household and lifestyle changes are real; if the Great Recession of 2008–2009 altered the long-term trends, what implications these have on consumers’ insurance needs, and more importantly, how insurers can prepare for them.
Millennials represent the largest opportunity for insurance carriers to target for revenue growth. However, generational differences suggest this effort will be different than the past. In this session, we’ll look at unique research to evaluate behavioral differences between Millennials and other generations, and more importantly, what insurance carriers should consider when looking to acquire and retain Millennials.
Portfolio management has been traditionally focused on monitoring the profile of inforce customers based largely on information obtained at policy inception. The lines between portfolio management and holistic customer experience strategies are blurring as consumer expectations of their relationship with insurance companies heighten, consumer behaviors evolve, and ever-increasing volumes of data enable more informed decision making. In this session, we’ll share unique insights that illustrate how a more informed view of the customer can enhance traditional portfolio management techniques and deepen your relationship with your customers.
Insurtech is growing and growing fast, with 2016 producing a record $2.9B in capital invested. While insurtech is abuzz around the industry, the rapid pace of change can make it difficult to keep up with what’s going on. In this session, Gregory Bailey, CEO and Co-founder of Denim and host of the Denim Rivet Podcast, breaks down the insurtech ecosystem. Through his interviews with the disrupters themselves, as well as his own company’s innovation, Gregory breaks down the players in insurtech and what new innovations are on the horizon to disrupt the insurance industry.
Significant financial opportunities exist for insurers to improve claims performance by applying predictive analytics and leakage analysis to the claims process. Insurers have to be willing to leverage both internal and external data sources to optimize claims performance. The successful application of predictive analytics and leakage analysis can reduce unnecessary claims expense and bring clarity to those claims with the highest development costs and fraud risk.
The launch of the peer-to-peer insurance model has stoked much discussion and speculation around industry disruption and how successful and sustainable the model will be. While success and sustainability are interested questions, a deeper look under the hood reveals the introduction of two key components to insurance: behavioral science and machine learning. In this session, we’ll examine the applications of these two concepts today and in the future, as well as the implications they have on insurance carriers and consumers. Can insurance carriers move beyond assessing and pricing risk to actively reducing it? We want to find out.
TransUnion's innovative tools and solutions fit perfectly into the Summit's three pillars: data, insight, opportunity. In an insurance industry awash in floods of data, we let you quickly and easily analyze large disparate data sets, and, most importantly, discover previously unavailable insights.
The way goods and services are bought and sold has evolved dramatically in a very short time due to the explosion of e-commerce retailers enabling data-informed, personalized and seamless experiences. While technology has also helped to evolve insurance shopping, the quoting and buying experience is still time-consuming and ripe for disruption. In this session, we’ll explore what the future holds for the insurance industry if consumers are empowered to use their own data “token” to enable seamless, one-touch quoting and buying in a secure fashion across multiple lines of business.
TransUnion is pleased to cover your registration, room and meals throughout the event. Attendees are responsible for their travel to and from Chicago, but there is no cost to attend the Summit.
On Monday, May 22, please plan to arrive in Chicago no later than 2 p.m. Central Time, as you won't want to miss the welcome reception in the Lakeview Room at the Four Seasons Hotel.
On Wednesday, May 24, we’ll conclude at approximately 11:30 a.m. If your travel plans include air travel, please do not book your flight before 2 p.m. Central Time, so you can stay through the conclusion of the Summit.
TransUnion is pleased to make your hotel reservation for you. Please be sure to select your arrival and departure day during the registration process. Confirmation numbers will be sent in early May.
TransUnion will be responsible for all room fees and taxes upon check-out.
Four Seasons Hotel Chicago
120 East Delaware Place
Chicago, IL 60611